Refund policy
Thank you for shopping with us!
Returns:
We accept returns within 7 days of receiving your order. To be eligible for a return, the item must be unused and in its original condition and packaging.
Non-returnable items:
Some items may not be eligible for return, such as personal use products or items marked as final sale.
Refunds:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5-10 business days using the original payment method.
Shipping Costs:
Shipping fees are non-refundable unless the return is due to our error (damaged or incorrect item).
Exchanges:
We only replace items if they are defective or damaged.
Contact:
If you have any questions about returns or refunds, please contact us at:
Email: mohamedhamada6733@gmail.com
Phone: +20 12 85525832